Help and Support
Submit a ticket at our Help Desk. The expert team at Iqonic Design is always happy to help you with any questions or concerns you encounter. If you need any support with the item, please contact us through our dedicated support portal at Desky or email
We request you to kindly read our documentation carefully. It will help you resolve most of your concerns with incorrect configuration. To get technical support and assistance, you need to have a valid purchase code. You will find this when you sign in your Themeforest “Download” page. Click on the theme’s download link.
Please be informed that theme-related features are only covered in technical support. Additional customization is not covered in support. Support does not include 3rd party plugins integration or any other compatibility issues that might arise. But, support is applied to plugin(s) we have developed and integrated ourselves.
Support requests are being processed on business days (Monday to Saturday) from 9:00 to 18:00 (GMT +05.30).We are in GMT+5:30 time zone. We address all the support queries 6 days weekly on the first-come, first-solve basis (Sundays off).