loader

Upcoming Features

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

  • In Progress
    Agent Knowledgebase#10
    Profile Setting#11
    Assign a personal agent to the customer#12
    Ticket Auto assignment#13
    File attachments in Chat#14
    View More
  • Planned
    WhatsApp Integration#3
    Share screen in Chat#7
    More Reports for Analytics#8
    Integration with ClickUp#9
  • COMPLETE
    Email Ticketing#2
    Twitter Facebook Monitoring#5
    Ticket and Chat linking#6
  • BETA RELEASED
    Chatbots#1
    WHMCS Intergration#4
  • File attachments in Chat#14

    Ability for customers to add file attachments in Chat (can be limited to n MBs with temporary storage e.g. deleted after 7 days)

  • Zapier Integration#15

    Integrate over 2000 apps with Zapier.

  • Twitter Facebook Monitoring#5

    Monitoring of communications on Twitter and Facebook page handles for automated ticket creation

  • Ticket Auto assignment#13

    Auto assign tickets based on your products or categories

  • Chatbots#1

    The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution

  • Share screen in Chat#7

    Ability to have video conversation with customers share desktop and maybe control remote desktop.

  • Agent Knowledgebase#10

    Private FAQ for Agents

  • Assign a personal agent to the customer#12

    Being able to assign an agent to deal with a particular client (as if he were his consultant)

  • Email Ticketing#2

    Create tickets if customers send email on a specific email.

  • WHMCS Intergration#4

    WHMCS client end intergration

  • More Reports for Analytics#8

    Advanced reports for detailed insights

  • Integration with ClickUp#9

    Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.

  • Profile Setting#11

    update profile image update other info

  • WhatsApp Integration#3

    Provide whatsapp integration

  • Ticket and Chat linking#6

    Links user tickets to chats for better conversation tracking.

  • Zapier Integration#15

    Integrate over 2000 apps with Zapier.

  • File attachments in Chat#14

    Ability for customers to add file attachments in Chat (can be limited to n MBs with temporary storage e.g. deleted after 7 days)

  • Ticket Auto assignment#13

    Auto assign tickets based on your products or categories

  • Assign a personal agent to the customer#12

    Being able to assign an agent to deal with a particular client (as if he were his consultant)

  • Profile Setting#11

    update profile image update other info

  • Agent Knowledgebase#10

    Private FAQ for Agents

  • Integration with ClickUp#9

    Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.

  • More Reports for Analytics#8

    Advanced reports for detailed insights

  • Share screen in Chat#7

    Ability to have video conversation with customers share desktop and maybe control remote desktop.

  • Ticket and Chat linking#6

    Links user tickets to chats for better conversation tracking.

  • Twitter Facebook Monitoring#5

    Monitoring of communications on Twitter and Facebook page handles for automated ticket creation

  • WHMCS Intergration#4

    WHMCS client end intergration

  • WhatsApp Integration#3

    Provide whatsapp integration

  • Email Ticketing#2

    Create tickets if customers send email on a specific email.

  • Chatbots#1

    The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution