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We need Quality and Quantity

What’s a Ticketing System? Want me to let you in on a customer service secret? When a rep tells you they need to look into your case more and will have to follow up, most aren’t rushing over to an expert to solve your problem. Instead, after the rep hangs up the phone he or […]

Quality work over quantity

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Mount Batten What’s a Ticketing System? Want me to let you in on a customer service secret? When a rep tells you they need to look into your case more and will have to follow up, most […]