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- Profile Setting # 11
  
  update profile image update other info
- Ticket Auto assignment # 12
  
  Auto assign tickets based on your products or categories
- Integration with ClickUp # 10
  
  Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
- Agent Knowledgebase # 2
  
  Private FAQ for Agents
- WhatsApp Integration # 1
  
  Provide whatsapp integration
- Chatbots # 4
  
  The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
- WHMCS Intergration # 5
  
  WHMCS client end intergration
- Twitter Facebook Monitoring # 6
  
  Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
- Ticket and Chat linking # 7
  
  Links user tickets to chats for better conversation tracking.
- Email Ticketing # 3
  
  Create tickets if customers send email on a specific email.
- Share screen in Chat # 8
  
  Ability to have video conversation with customers share desktop and maybe control remote desktop.
- More Reports for Analytics # 9
  
  Advanced reports for detailed insights

- Ticket Auto assignment # 12
  
  Auto assign tickets based on your products or categories
- Profile Setting # 11
  
  update profile image update other info
- Integration with ClickUp # 10
  
  Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
- More Reports for Analytics # 9
  
  Advanced reports for detailed insights
- Share screen in Chat # 8
  
  Ability to have video conversation with customers share desktop and maybe control remote desktop.
- Ticket and Chat linking # 7
  
  Links user tickets to chats for better conversation tracking.
- Twitter Facebook Monitoring # 6
  
  Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
- WHMCS Intergration # 5
  
  WHMCS client end intergration
- Chatbots # 4
  
  The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
- Email Ticketing # 3
  
  Create tickets if customers send email on a specific email.
- Agent Knowledgebase # 2
  
  Private FAQ for Agents
- WhatsApp Integration # 1
  
  Provide whatsapp integration

Pending