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- Road map
- Most voted
- Newest
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Pending
WhatsApp Integration #1
Share screen in Chat #2
More Reports for Analytics #3
Integration with ClickUp #4
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Progress
Agent Knowledgebase #1
Profile Setting #2
Ticket Auto assignment #3
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Complete
Email Ticketing #1
Twitter Facebook Monitoring #2
Ticket and Chat linking #3
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BETA RELEASED
Chatbots #1
WHMCS Intergration #2
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Profile Setting # 11
update profile image update other info
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Ticket Auto assignment # 12
Auto assign tickets based on your products or categories
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Integration with ClickUp # 10
Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
-
Agent Knowledgebase # 2
Private FAQ for Agents
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WhatsApp Integration # 1
Provide whatsapp integration
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Chatbots # 4
The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
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WHMCS Intergration # 5
WHMCS client end intergration
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Twitter Facebook Monitoring # 6
Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
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Ticket and Chat linking # 7
Links user tickets to chats for better conversation tracking.
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Email Ticketing # 3
Create tickets if customers send email on a specific email.
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Share screen in Chat # 8
Ability to have video conversation with customers share desktop and maybe control remote desktop.
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More Reports for Analytics # 9
Advanced reports for detailed insights
-
Ticket Auto assignment # 12
Auto assign tickets based on your products or categories
-
Profile Setting # 11
update profile image update other info
-
Integration with ClickUp # 10
Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
-
More Reports for Analytics # 9
Advanced reports for detailed insights
-
Share screen in Chat # 8
Ability to have video conversation with customers share desktop and maybe control remote desktop.
-
Ticket and Chat linking # 7
Links user tickets to chats for better conversation tracking.
-
Twitter Facebook Monitoring # 6
Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
-
WHMCS Intergration # 5
WHMCS client end intergration
-
Chatbots # 4
The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
-
Email Ticketing # 3
Create tickets if customers send email on a specific email.
-
Agent Knowledgebase # 2
Private FAQ for Agents
-
WhatsApp Integration # 1
Provide whatsapp integration
