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BETA RELEASED
WHMCS Intergration# 5
Chatbots# 4
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Complete
Ticket and Chat linking# 7
Twitter Facebook Monitoring# 6
Email Ticketing# 3
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Progress
Ticket Auto assignment# 12
Profile Setting# 11
Agent Knowledgebase# 2
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Pending
Integration with ClickUp# 10
More Reports for Analytics# 9
Share screen in Chat# 8
WhatsApp Integration# 1
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Ticket Auto assignment# 12
Auto assign tickets based on your products or categories
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Profile Setting# 11
update profile image update other info
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Integration with ClickUp# 10
Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
-
Agent Knowledgebase# 2
Private FAQ for Agents
-
Chatbots# 4
The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
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WhatsApp Integration# 1
Provide whatsapp integration
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WHMCS Intergration# 5
WHMCS client end intergration
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Twitter Facebook Monitoring# 6
Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
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Ticket and Chat linking# 7
Links user tickets to chats for better conversation tracking.
-
Email Ticketing# 3
Create tickets if customers send email on a specific email.
-
Share screen in Chat# 8
Ability to have video conversation with customers share desktop and maybe control remote desktop.
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More Reports for Analytics# 9
Advanced reports for detailed insights
-
Ticket Auto assignment# 12
Auto assign tickets based on your products or categories
-
Profile Setting# 11
update profile image update other info
-
Integration with ClickUp# 10
Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.
-
More Reports for Analytics# 9
Advanced reports for detailed insights
-
Share screen in Chat# 8
Ability to have video conversation with customers share desktop and maybe control remote desktop.
-
Ticket and Chat linking# 7
Links user tickets to chats for better conversation tracking.
-
Twitter Facebook Monitoring# 6
Monitoring of communications on Twitter and Facebook page handles for automated ticket creation
-
WHMCS Intergration# 5
WHMCS client end intergration
-
Chatbots# 4
The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution
-
Email Ticketing# 3
Create tickets if customers send email on a specific email.
-
Agent Knowledgebase# 2
Private FAQ for Agents
-
WhatsApp Integration# 1
Provide whatsapp integration
